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Help

DIESEL VIRTUAL SESSIONS

A new service to be better support you in your shopping, or any questions you may have on your favourite products and more.
Our Diesel Store Specialists are here to answer to your questions through video and/or chat personal sessions.

Book now by clicking here and follow these three easy steps.


STEP 1: BOOK A SESSION

Use the pop-up scheduler to book your virtual session. You can choose your preferred Diesel Store Specialist and / or decide a time that is best for you.


STEP 2: SESSION CONFIRMATION

You’ll receive an e-mail confirming the details of your booking, date, time, and a link to connect.


STEP 3: SESSION START

Use the link provided in the confirmation e-mail to connect. A chat pop-up will appear, start typing to begin the session. You can of course keep your video off and only see the Diesel store specialist or chat only.

NEED HELP?

If you have any question or need help with your account, you may contact us to assist you.

 

We will respont to every message within 1 working day. Monday to Saturday, excluding national holidays.

CLIENT SERVICE

PhonePhone: (0) 8003300030
  From 9 am to 8 pm CET (from 8 am to 7 pm GMT), Monday to Saturday.

 

EmailE-mail
From 9 am to 8 pm, Monday to Saturday